![]() Claims can take up to two weeks to process. If the package cannot be located, the shipping carrier will process a claim for the package. Please contact Jomashop to initiate a tracer within 10 business days of the item shipping from our warehouse. If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Weekend deliveries are valid only if the Next Day Air Saturday delivery option is selected, and the package will be shipped to a domestic location.Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays.Please select the United States Postal option for APO and FPO addresses. UPS does not deliver to PO Boxes, APO, or FPO addresses.International Shipping via UPS/USPS/DHL: Costs calculated at checkout.UPS Saturday Delivery (only for domestic U.S.UPS Next Day AM (only for domestic U.S. UPS/FedEx 1 Day Shipping (only for domestic U.S.UPS/FedEx 2 Day Shipping (only for domestic U.S.Ground Residential / Commercial: Free on all orders over $100.00 USD / $5.99 USD For Orders Under $100.00.APO or FPO strictly require us to ship via the US Postal Service. Orders destined for delivery in the United States, however, outside of the 48 Contiguous States (eg Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. Note: You may be asked to sign for the package upon delivery. Jomashop provides insurance coverage for every item we ship out. Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective will be deducted from any refunds given. We do reserve the option of determining the specific shipping method. Orders that qualify for free shipping promotions will be shipped at no cost to you via ground delivery. United States Postal Service shipments can be tracked here. ![]()
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